Refund Policy/Legal Disclaimer
Mego Remit’s liability for refund
1. We will refund the amount if a transaction fails due to any reason directly caused by Mego Remit Once Mego Remit receives a relevant confirmation from the payment gateway, a proper refund will be processed to the user’s bank account. It will take 3-21 working days to reflect from the date of the transaction. Confirmation about the same will be notified to the User’s registered Email ID. Kindly note that a refund will be processed only for the transaction amount, not for payment gateway charges or applicable taxes.
2. We will refund the amount if the user has paid for some services, got confirmation about the payment but does not receive those services to utilize. In such cases, we request the user to drop us a complaint on our official Email ID and let us evaluate the scenario. Once we investigate and conclude, we will refund your amount to your bank account.
Mego Remit’s non-liability for refund
1. We will not be liable for any refund if a transaction fails due to network error, electricity issues, or other such reasons. Mego Remit will not be responsible for any failure caused due to irrelevant and invalid reasons.
2. We will not be liable for any refund after the purchase. Once the user agrees to use our services and conducts the payment, Mego Remit will not be responsible for any refund.
3. We will not be liable for any refund if the user fails to perform KYC at the initial stage. Each Mego Remit user has to go through a successful KYC verification. Thus, keeping the correct KYC documents ready before initiating any payment to Mego Remit is mandatory.
Fraud Awareness
Fraud happens. Sadly, it can happen to the most innocent of people. Don't let it happen to you. We've listed a few common fraud scenarios below so you can stay apprised of common industry scams. Common Fraud Scenarios
Online Dating Scams
Sometime soon, you'll get to meet them, but right now, she's on the other side of the world. Then she's got an emergency and needs some funds. Not a lot, just a couple hundred dollars. Can you do that? And then the next week, someone got sick. You don't mind covering that too. But, she is not the woman you thought. She's been deceiving you. She's built your trust, and now she's ready to take all your money.
Lottery and Sweepstakes Scams
You got fantastic news in your email today, you've won the lottery! The grand prize is enormous, and you have already begun dreaming of what you might do with that money. You're not quite sure that you remember playing the lottery, but oh well, you've already forgotten what you had for breakfast; it would be easy to forget such a thing. There's only one catch; the sender needs some funds from you to cash out your prize. Just a tiny amount, and what's $1,000 when you're about to get millions?
The Relative in Need Scam
Your grandchild is traveling in Mexico and has suddenly run out of money. She sends you an urgent email or phone call saying she has an emergency and asks for money. You don't remember her telling you she would travel to Mexico, but you're worried about her safety and want to ensure she's okay. So you send her a couple of hundred dollars. What's a couple of hundred dollars for your grandchild's safety?
The Mystery Shopper Scam
Lucky you! You just landed a new gig as a mystery shopper and have been assigned your first task. All you need to do is evaluate the customer service of a local retail store. Sounds easy enough, right? There is just one catch. You were sent a check or money order with instructions to deposit it, yet you find out the amount is more than it should be. So, now you need to send the money back to the sender. Sounds a little fishy, but you don't overthink it. Yet, as soon as you transmit your transaction, you learn that the original check was counterfeit, and now you can't get back the money you just sent. So now you're out for both amounts.
The Vehicle Purchase Scam
Your simple internet search for a great deal on your dream car has paid off! You found the car you want at a much lower price than what your local dealership is willing to offer. You contact the seller; they tell you to send either a down payment or the application loan's service fees through a money transfer. They may even send you a receipt. Do not send a down payment or service fees via a money transfer. You won’t get your dream vehicle, and you won’t get your money back.
The Internet Purchase Scam
You’ve found a terrific price on an apartment rental online and decided to move forward with signing the lease. The lease is a scammer who asks you to pay for the first month with a money transfer, and that too-good-to-be-true apartment doesn’t exist. Be wary when shopping online and someone asks you to pay with a money transfer or even send a deposit to an individual or business. This can happen with any online purchase – a puppy, a vacation rental, a timeshare or a car. You name it. Do not wire money for internet purchases. You won’t get the merchandise, and you won’t get your money back.
The Newspaper Ads Scam
It’s Sunday morning; you’ve just poured yourself a fresh cup of coffee and are ready to sit down to breakfast, a newspaper in hand. Turning to the classifieds, you notice an ad for a new stainless steel refrigerator for a price that seems too good to be true. You think about how you’ve needed a new refrigerator for some time and decide to take the plunge. You purchase it. Sure, you’re a little sceptical because you’re buying it from a stranger, and even stranger yet – they’ve asked you to transfer money to them for the purchase. Never use a money transfer to purchase something from a stranger. You may never get the item, and you’ll lose your money.
Charity Scam
A recent natural disaster has left an entire nation reeling to rebuild in the aftermath of destruction, and you want to do your part to help by donating money. Natural disasters such as floods, tornados or hurricanes often result in scammers staging "charitable" organizations that prey on well-intentioned people. Your heart goes out to these people who have just lost everything. You receive a call, or a letter, from a charitable organization telling you exactly where to transfer money. Never send money to people or organizations that you don't know. Instead, contact the American Red Cross or another trusted organization that you know and that you understand how the funds are being collected and used. If you transfer money to an organization you don't know, your money will not go to the intended cause but rather into the pockets of scammers.
The Check or Money Order Scam
You receive a check or money order through the mail as an advanced payment for that fantastic job you’ve just landed – or for the merchandise you’re selling through an online ad. The only catcher is that the check amount is more than it should be, so the scammer tells you to deposit the check and then wire the amount they’ve “overpaid” back to them. Before you know it, you realize that the check or money order is counterfeit and – worse yet – you can’t get back the money you sent through the money transfer.
The Elder Abuse Scam
While this scam can take on many shapes, it’s critical to know that nearly one-third of all telemarketing fraud victims are age 60 or older. Be careful about sending money to a stranger in exchange for the promise of home improvement, predatory lending, estate planning or even just a large sum of money to build your “nest egg.” Don’t ever let a stranger manage your finances and assets. Scammers will try hard to manipulate you into turning over property and money, which can leave your checking account or entire life savings wiped out within minutes. Never trust your money to someone you don’t know.
The Guaranteed Loan
Are you sending money because you were "guaranteed" a credit or loan? If so, be cautious! It is doubtful that you would ever need to send money to receive proper credit or loan.
Money Transfer Scams
Money transfer scams take on many shapes and forms. What's worse, fraudsters are continuously learning new tricks and techniques. It can be tough to know when a specific situation is a scam. That's why it's essential to stay one step ahead of tricky scammers.
Identity Theft
Identity theft occurs when someone assumes your identity to perform a fraud or other criminal act. Criminals can get the information they need to take your identity from various sources, including by stealing your wallet, rifling through your trash, or compromising your credit or bank information. They may approach you in person, by telephone, or on the Internet and ask you for the information.
Telemarketing Scam
You receive a phone call from an unknown caller and are somewhat sceptical to answer. At the last minute, you decide to pick up the phone, and to your astonishment – you have won a free cruise. What luck! To receive the cruise, all you need to do is pay for postage and handling to receive the "formal" offer. Sounds easy enough. The convincing voice on the other end has now conned you into giving them your financial information to pay for the postage. When you transfer money to people you do not know or give personal/financial information to unknown callers; you increase your chances of becoming a victim of telemarketing fraud. Here are some tips on avoiding telemarketing fraud.
Be aware that your personal information is often brokered to telemarketers through third parties. If you have been victimized once, be wary of persons who call to help you recover your losses for a fee paid in advance.